Can you help me? :-)
A new challenge looms for library reference staff, with the advent of text messaging enquiry services. The aim is to provide users with answers to their questions, sent direct to their mobile phones, within minutes of them lodging their enquiry.
While individual libraries have dabbled in this area, My Info Quest has launched in the US, claiming to be the first collaborative venture of this kind, with 50 ibraries taking part in the test. The organisation behind the project, Alliance Library System, has developed partnerships with libraries and software providers.
Find more information at:
and www.myinfoquest.info.Alliance Library System
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